Feb 28, 2009

Internship - Learn from Internship


3 months are past of my internship at SNS Network. 6 weeks left to finish my internship training. Long time din update my blog already due to busyness and laziness. During this period, I have learned a lot of things about the computers, the softwares, the problems and other things.

In the first month, I learn how is the job flow of the RMA department. Everyday face the computer's parts, packing, file-ing, receive calls from customers/vendors. But these are quite boring for me. This is end when new trainees come to take over my position. In the 2nd week of the internship, I am involved in the PC Fair. I saw how the staffs busy with it.

Later, I had moved to technical department. This is quite challenging for me, it is also interesting because I have more interest on the computers. I have learned from my senior to repair the CPU and laptops. I found that there is many different problems occur on the computers. Many time I have to face with the customers. Some customers are quite troublesome. Although format a computer is very easy, there has some other problems occur too. It is hard to tell what I'm actually do in the office.

During the internship, I had went to many places in Perak with other technicians like Taiping, P.Pangkor... Mostly I went to do maintenance in the government office, setup PC, on-site servicing... Now, I stay in the office all the time to do the cases assigned to me. I can handle few cases in one time now. To be a professional technician still far for me because there are still many things to learn. To pretend a professional technician, I have to wear
long sleeve shirt, tie, slack, leather shoe everyday. :p

When I troubleshoot the problems of the computers, Google Search always the best choice for me...
Haha... :p and of course ask my senior colleagues...

5 comments:

- yEng - said...

Internship is a quite fun n reasonable class.. last time my internship is used ard 5months.. learnt lotsa thg that text book or Uni never teach...

Og@wa said...

[- yEng -]U're right... Many things Uni nvr teach...

Tekkaus said...

Aww...you made me miss my good old internship day! =)

Bell's said...

OMG ! till now only i found that u ended up ur internship @ SNS!!
that's my back up choice if couldn't get any company during my last-intern-period!!

rm200....sob...but it had a very friendly working environment don't they? I've afew colleague intern@thr too....

Og@wa said...

[Tekkaus] Sorry la... LoL...
[Bell's] Friendly but small... :p Got many trainees working there...